MM 670 - Communication Consulting and Training

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This course is designed for people interested in understanding consulting as a profession and industry, the consulting process, and the tools and techniques that can be used to help organizations improve performance and become more effective. Students will learn the fundamentals of consulting practice including how to complete a needs assessment for communication competency; how to develop, deliver, and evaluate a training program. Additionally, students will learn common mistakes and ethical issues in consulting, as well as a variety of diagnostic and problem-solving methodologies.